To the extent that Henley Arch Pty Ltd and its related bodies corporate (collectively, "Henley"):
- are bound by the Privacy Act 1988 (Cth) ("Privacy Act"), Henley complies with the National Privacy Principles; and
- is required to comply with the National Privacy Principles, and in recognition of your trust in Henley, Henley provides this Privacy Policy to explain how Henley collects information from you and how Henley uses such information.
Please read this Policy carefully. Please contact us with any queries. By accessing and/or using this Website, you consent and agree to be bound by the terms and conditions set out in this Policy.
Collection and use of personal information
Henley may collect "Personal Information" about you to the extent necessary for one or more of the following reasons:
- the information is required in connection with your use of the Website;
- the information is required to respond to queries you may have regarding any of the activities or services described in the Website;
- the information is required to comply with any legislative requirement imposed on Henley and/or is required in connection with any legal proceeding involving Henley whether in relation to you or otherwise.
"Personal Information" means information or an opinion (including information or an opinion forming part of a database), whether true or not, about an individual whose identity is apparent, or can be reasonably ascertained, from the information or opinion. By way of example only, Henley may collect your name, address, telephone number, facsimile number and/or email address.
How Henley collects Personal Information from you
Henley may collect Personal Information from you in a number of ways including (without limitation):
- person to person;
- from any contract you enter into with Henley;
- on forms completed by you and submitted to Henley;
- from any correspondence you post to Henley;
- over the telephone; or
- via any facsimile, email or other electronic communication you transmit to Henley.
Henley may also collect de-identified information through your use of the Website, including the dates and times you access the Website, the domains from where you visited the Website, your activity on the Website and Internet Protocol addresses. This information is referred to as "click stream data". Henley may use click stream data to analyse trends and statistics to improve the Website.
Henley may collect the click stream data through the use of "cookies". A "cookie" is a text file sent by the Website to your browser and stored on your computer. It identifies your computer, but not you, to Henley. You may set your browser to not accept cookies, but some parts of the Website may not function properly or at all if cookies are disabled.
Some pages on and emails created by the Website may also contain a "web beacon". This is a clear-pixel image that generates a de-identified notice of your visit to be sent to Henley. A web beacon usually works in conjunction with a cookie. If you disable cookies, a web beacon will be able to generate an anonymous notice of your visit, but such notice cannot be associated with information normally contained in the cookies.
Effect of non-provision of Personal Information; anonymity
If the Personal Information Henley requests from you is not provided, or you request to provide information anonymously, Henley may not be able to provide the information or the services you requested to you.
If you disable cookies in your browser, some parts of the Website may not function properly or at all.
Henley's use and disclosure of your Personal Information
By accessing and/or using the Website, you are deemed to consent to Henley using your Personal Information collected by Henley for any of the following purposes:
- communicating with any necessary party in order to effect an agreement, or in connection with an agreement, entered into by you with Henley;
- the processing of invoices, bills, and related financial matters necessary for Henley's provision of goods and services including, but without limitation, the disclosure of information to credit agencies and/or service providers;
- notifying you about Henley's new or existing products, services and activities;
- market research in relation to Henley's products and services;
- the distribution to you (or any organisation, company or group you represent) educational material and general information relating to Henley and its charitable and philanthropic activities; and
- monitoring use of the Website.
Henley undertakes that it will not sell, transfer or share any Personal Information about you to any independent third party who does not agree to comply with all necessary legal requirements concerning privacy, or under exceptional circumstances as may be required by law or to protect legal rights.
Data security
Henley takes reasonable steps to protect the Personal Information Henley collects from you against accidental or intentional manipulation, loss, destruction, or against access by unauthorised persons. Henley is not responsible for harm that you or any person may suffer as a result of breach of a requirement under the Privacy Act to maintain the security of your Personal Information in respect of your use of the Website or any information you transmit to Henley via the Website. By using the Website, you acknowledge and accept this risk.
Third Party Websites
The Website may contain hyperlinks to websites owned, operated and/or maintained by independent third parties. Henley takes no responsibility for the privacy practices or the content of any such websites linked to this Website.
Amendments and Updates to this Policy
Henley reserves the right to amend this Policy at any time and such amendments will be posted to this Website. Henley may at its discretion also communicate amendments to this Policy to you by email or mail. Your continued access to and use of the Website indicates your agreement to the amendments.
Access, Correction and Further Information
Henley takes all reasonable steps to ensure that the Personal Information Henley collects about you is accurate, complete and up to date. However, Henley relies upon the accuracy, completeness and currency of the Personal Information you supply. Accordingly, if you identify any inaccuracy in your Personal Information, you need to make a change or wish to verify such information, please contact Henley with a request to access your Personal Information with sufficient information to enable Henley to verify your identity.
Henley will provide you with access to your Personal Information unless Henley is permitted under the Privacy Act or other applicable privacy legislation to refuse to provide you access. Henley reserves the right to charge an administrative fee to cover its reasonable costs for providing access to your Personal Information.
Please direct all requests to Henley's privacy officer, the details of whom are listed below.
Identifiers
Henley does not adopt or use any identifiers of any Australian government body or agency assigned to any individual as its own identifier.
Contacting Henley
Henley's privacy officer may be contacted by email at ABlackshaw@henley.com.au or by mail to the following address:
Attention of the Financial Controller
Henley Properties Group
395 Ferntree Gully Rd
Mount Waverley 3149